quickfix wrote on Jan 26
th, 2007 at 1:35am:
Not to beat a dead horse, but quality control offices (for those programs that have one), do more than conduct blind analysis. The responsibilities also include monitoring examiner performance, either live or reviewing audio/video tapes, and looking into complaints of misconduct against examiners. I have sat on several decertification boards (unfortunately) where my office has revoked the polygraph certification of incompetant or unethical examiners.
Sorry, but Digithead is right on this one. "Quality Control" in polygraph is an exaggeration of what is done when one polygrapher takes a second look at the first polygrapher's charts. This isn't true "QC." It is merely giving one polygrapher--who is often no more skilled at data analysis than the other--the power to say whether the first polygrapher's data analysis was correct. It might serve as a CYA (cover your ass) for the polygrapher who conducted the test because he/she can always claim that someone else (the "QC") made the final call, but it isn't true quality control.
When I have conducted "quality control," I have always tried to be as objective as possible, but I have seen instances where other "QC" people are much more subjective. Sometimes there are egos involved. Sometimes the "QC" might not like the polygrapher who conducted the exam. I have seen instances where the "QC" went to a different polygraph school than the conducting polygrapher, or when the "QC" was taught a particular set of testing criteria and the conducting polygrapher was taught another, and they argued over how the data should be analyzed. Just recently, as George Maschke pointed out on this forum, the Dept. of Defense Polygrapher Institute recently changed its data analysis criteria, eliminating or revising various criteria. Now isn't that interesting? What do you suppose might happen when a newly graduated polygrapher, trained in the new criteria, goes up against a "QC" who was trained with the old criteria?
When "QC" is given the power to advise and to suggest, that is probably a good thing. But when "QC" is given the power to override, sometimes it may not be a good thing at all. I have witnessed extremely close calls on polygraph exams where the conducting polygrapher gave the benefit of the doubt to the examinee, only to have the "QC" then turn around and be much more picky and take that benefit of the doubt away. I have also seen conducting polygraphers fail an examinee, only to have the "QC" then turn around and give the examinee the benefit of the doubt.
You think that watching a video of the exam and then critiquing the performance is "quality control"? Perhaps. But perhaps it is simply one polygrapher watching another polygrapher's performance and subjectively deciding if he/she likes it. If the polygrapher's performance conforms well enough to what the "QC" does in his or her own exams, then approval is probably granted. But if the "QC" just doesn't like the polygrapher's style, what do you think might happen? How objective do you think this process is?
The point is, when you have this type of "QC," you don't really have quality control. You simply have two subjective viewpoints, with the "QC" being given the power to override the conducting polygrapher based not on the entirety of the exam, but simply on the chart analysis. Who do you think is apt to be more blind in this case--the polygrapher who conducted the entire process and THEN analyzed the data, or the "QC" who wasn't there and analyzes only the data? One might say that the "QC" won't be biased by the polygrapher/examinee interaction that took place during the exam, but one might also say that the "QC" won't benefit from a complete picture.
My point is not to ridicule the so-called "quality control" process conducted in the polygraph community, but rather to show that it isn't quality control at all.