posted 05-23-2013 10:33 AM
I received an inquiry from Sue Luttrell at Lafayette after she was advised of my post regarding the LX-4000. Luttrell provided the following information to clarify the issues identified in the Wichita Eagle article:You are receiving this newsletter because you are a Lafayette Instrument
Company customer. You may view this email
online.
RESPONSE TO RECENT ARTICLES
PUBLISHED ONLINE MAY 22, 2013
Dear Colleagues,
More than two months ago, Lafayette Instrument Company received questions
from a journalist regarding our EDA (electrodermal activity sensor), our
LX4000 polygraph system, and our business practices. We were not obligated
to respond to the questions, but we did respond hoping that we could
improve the quality and integrity of the subsequent article. In that
regard, we were unsuccessful. On or around May 20, 2013, a series of
articles were published online and we feel these articles selectively
ignored extensive amounts of data that we provided to the lead journalist.
The complete set of questions, and our responses, can be found here: http://www.lafayettepolygraph.com/eda-questions.pdf
Additionally, we provided a shorter EDA document to our customers and
partners in March (2013): http://www.lafayettepolygraph.com/eda-info.asp
To summarize:
There is nothing wrong with the LX4000. Implications in the news media
regarding LX4000 problems are based in misinformation. We are continuously
engaged in research and development to improve all of our products and we
are certain that the LX4000 and LX5000 devices represent the best
technology available to the profession. The EDA phenomena referenced in the
article involves the potential for occasional tracing variations between
Manual and Auto EDA; this is a known phenomenon that is documented in
psychophysiology literature, and is not unique to devices from Lafayette
Instrument. It was irresponsible and misleading to alarm people by labeling
a known phenomenon, a “glitch” It was similarly confusing to misuse the
term “skew” in an unscientific way. All EDA modes have their advantages and
disadvantages. LIC has taken the approach of helping customers evaluate
these advantages and select the EDA mode that best meets their needs.
We stand by our products and we will work with you to quickly resolve
issues or address further questions as needed.
For more information, or to get to know us better, please contact
*Terry Echard*
President and General Manager
terry@lafayetteinstrument.com
*Chris Fausett*
Vice President and
Polygraph Product Manager
chris@lafayetteinstrument.com
*Jennifer Rider*
Vice President and CIO
jennifer@lafayetteinstrument.com