Thank you, everyone, for your advice.

I would like to get all of the information. However, based on the hostile attitude of the person I spoke with by telephone I am reluctant to go about doing that on my own.

I would like to ask a lawyer for assistance (not to file a lawsuit, but to get help in accessing my file and discovering where I stand).

Can anyone suggest such a lawyer? What area of legal specialty should I look for?

Thanks.